Hello, I’m Anne Songa — your trusted partner in debt collection, virtual administrative management, and process optimization.
I help you recover your payments, manage your administrative tasks, streamline your processes, and stay organized — with reliability, discretion, and efficiency.
You’ll benefit from a true partnership, with bilingual support, thorough follow-up, and a solution-focused approach.
Together, let’s improve your cash flow, simplify your procedures, reduce your mental load, and free up your time for what really matters.
What Can I Do For You?
Payment Follow-up & Client Reminders
I handle your follow-ups with a mix of persistence and diplomacy to help you recover your money — without damaging your client relationships.
What’s included:
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Professional reminders (email, phone, WhatsApp)
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Due date monitoring and follow-up on promises
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Real-time tracking (Google Sheets, Excel, Notion)
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Clear, respectful communication with your clients
Daily Admin & Executive Support
I take care of your virtual office — inboxes, schedules, billing — so you can focus on growing your business.
What’s included:
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Inbox, calendar & document management
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Quotes, invoicing, simple follow-ups
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Client file organization
Document drafting (letters, templates, etc.)
Internal Process Documentation
I turn your routines into clear, shareable documents for onboarding and delegation.
What’s included:
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SOPs (step-by-step procedures)
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Internal handbooks (billing, onboarding…)
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Visual guides (screenshots, workflows)
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Delivery in Notion, Word, PDF, Google Docs
Client Communication & Support
I manage client inquiries, follow up on requests, and maintain contact lists, providing friendly and professional service that keeps your customers informed and satisfied.
Document & File Management
I format, proofread, translate, and organize your business documents — reports, meeting notes, contracts, and more — to keep your files accurate, consistent, and accessible.
Bilingual Support (English & French)
I provide full support in both English and French, including professional translation and communication with clients, partners, or teams across different language regions.
Let’s explore how we can collaborate
Initial Contact
You can get in touch with me by phone, through my website, or book a video call directly to discuss your needs.
Onboarding & preparation
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Agree on payment terms
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Share access to key documents (invoices, admin files, initial info)
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Set up collaborative tools
Proposal
Once the tasks are defined, I’ll send you a clear summary, my pricing offers and a service agreement.
Progress & Closure
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Regular updates on actions taken and results achieved
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Access to shared tracking tools and documents
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Summary reports and next steps outlined clearly
